AI-assisted legal readiness for undocumented immigrants. The barrier isn't a lack of information — it's survival-mode cognition. Every feature was designed to reduce cognitive demand, not add to it.
Behavioral economics applied to fast fashion. Primary research (N=95, r=−0.230, p=.025) proved compulsive buying hurts wellbeing. The redesign made circular behavior feel as easy as the impulse buy.
Real client, real constraints. Full heuristic evaluation, UX writing overhaul, and a high-fidelity redesign that rebuilt client trust from first click to booked consultation.
Not just designed — built and shipped. A product-aware AI chatbot using real L'Oréal brand data. Multi-turn conversation, product search, API integration, and localStorage persistence.
